Privacy Policy

Matrix Financial Consultants
Website: matrixfinancialconsultants.com
Effective Date: 02/01/2026

Matrix Financial Consultants (“Matrix Financial,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal and financial information entrusted to us. As a tax preparation and accounting firm, we operate under strict federal and state confidentiality laws and professional standards.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our tax, accounting, or financial services.

By using our website or services, you agree to the terms outlined below.

1. Information We Collect

Because of the nature of tax and accounting services, we may collect sensitive personal and financial information necessary to provide professional services.

A. Personal Identifiers

  • Full legal name

  • Address

  • Phone number

  • Email address

  • Date of birth

  • Social Security Number (SSN) or Tax Identification Number (TIN)

  • Government-issued identification

B. Financial & Tax Information

  • Income documentation (W-2, 1099, K-1, etc.)

  • Bank account information

  • Investment records

  • Business financial statements

  • Prior tax returns

  • IRS and state correspondence

C. Professional Information

  • Employer information

  • Business ownership details

  • Corporate documentation

D. Website & Technical Data

  • IP address

  • Browser and device information

  • Pages visited

  • Cookies and tracking data

2. How We Use Information

We use collected information solely for legitimate business and compliance purposes, including:

  • Preparing and filing federal and state tax returns

  • Providing accounting, bookkeeping, payroll, and advisory services

  • Responding to inquiries submitted via website forms

  • Maintaining regulatory compliance

  • Improving website functionality

  • Fraud prevention and data security

We do not sell, rent, or trade client information.

3. IRS & Professional Confidentiality Compliance

Matrix Financial Consultants adheres to:

  • Internal Revenue Code §7216 (Confidentiality of Tax Return Information)

  • IRS Publication 4557 – Safeguarding Taxpayer Data

  • FTC Safeguards Rule

  • Applicable state privacy laws

  • AICPA and professional ethical standards (where applicable)

Tax return information is disclosed only:

  • With your written authorization

  • As required by law

  • As necessary to electronically file tax returns

  • To comply with federal or state regulatory obligations

4. Data Security

We implement administrative, technical, and physical safeguards, including:

  • Encryption of sensitive data

  • Secure client portals

  • Multi-factor authentication where applicable

  • Access controls

  • Secure document retention and destruction procedures

  • Risk monitoring and cybersecurity practices

While we implement robust safeguards, no system can guarantee absolute security.

5. Secure Client Portal Policy

If you use our secure client portal:

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to notify us immediately of any unauthorized access.

  • Electronic transmission of documents through the portal is encrypted; however, you acknowledge inherent risks in online communication.

Submission of documents through the portal does not constitute tax filing unless confirmed in writing.

6. Website Forms & Communications

Information submitted through matrixfinancialconsultants.com contact forms is used solely to respond to inquiries or initiate services.

Submitting a form does not establish a CPA-client relationship unless confirmed by engagement letter.

We advise against sending highly sensitive information through unsecured email.

7. Information Sharing

We may share information only:

  • With authorized employees or contractors bound by confidentiality

  • With secure tax software providers and service processors

  • With federal or state authorities as required by law

  • With your written authorization

We do not share data for advertising or marketing resale.

8. Data Retention

We retain tax and accounting records as required by:

  • IRS regulations

  • State accountancy board requirements

  • Federal recordkeeping laws

  • Professional standards

Certain information may not be eligible for deletion due to legal retention obligations.

9. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by CPRA.

Categories Collected

In the past 12 months, we may have collected:

  • Identifiers

  • Financial information

  • Sensitive personal information

  • Professional information

  • Internet activity data

We Do NOT:

  • Sell personal information

  • Share personal information for cross-context behavioral advertising

Your Rights:

  • Right to Know

  • Right to Access

  • Right to Delete (subject to legal exceptions)

  • Right to Correct

  • Right to Limit Use of Sensitive Personal Information

  • Right to Non-Discrimination

To exercise rights, contact us at:
[Insert Official Email Address]

We may verify identity before processing requests.

10. GDPR (For EU Residents)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR).

Legal Bases for Processing:

  • Performance of contract

  • Legal compliance

  • Legitimate business interests

  • Consent (where required)

Your Rights:

  • Access to personal data

  • Rectification

  • Erasure (subject to legal retention obligations)

  • Restriction of processing

  • Data portability

  • Objection to processing

Requests may be submitted to:
[Insert Official Email Address]

11. Data Breach Notification

In the event of a data breach involving personal information, Matrix Financial Consultants will:

  • Investigate promptly

  • Contain and remediate the issue

  • Notify affected individuals as required by applicable law

  • Notify regulatory authorities when legally required

We maintain incident response procedures consistent with IRS and FTC requirements.

12. Cookies & Tracking

Our website may use cookies for:

  • Site functionality

  • Performance analytics

  • Security monitoring

Users may manage cookie settings through their browser.

13. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our site.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect regulatory or operational changes. The revised version will be posted with an updated effective date.

15. Contact Information

Matrix Financial Consultants
Website: matrixfinancialconsultants.com
Email: office@matrixfinancial.org